News & Updates

april-blog

The 90-Day Difference: Fast Implementation for ROI

April 2, 2026
One of the biggest issues I see in this space is how long it takes to get systems live. That delay impacts everything: growth, operations, and ultimately valuation. Here’s how we think about implementation differently and why 90-day implementations matter.
Blog-March

AI That Is Built Not Promised

March 4, 2026
Artificial intelligence only matters if it improves how TPAs operate. In the article, I explain how we embedded AI directly into plan configuration to shorten build timelines from weeks to hours while keeping compliance, customization, and human oversight firmly in place.

The Enablement Era: The Future Belongs to Flexible Payors

January 28, 2026
The next era of payor administration will be defined by enablement, not systems. As markets fragment, regulations evolve, and growth models diversify, platforms built around fixed operating assumptions are becoming a structural risk. This blog explores why enablement must be treated as a design principle, one that puts control back in the hands of payors, allowing business strategy to move at its own pace without being constrained by technology. It examines how flexibility, not scale alone, is emerging as the true determinant of long-term viability in U.S. healthcare.

Outdated Platforms are Putting TPAs and Brokers at Fiduciary Risk

November 10, 2025
New technology and platforms seem to appear overnight, and it can be a struggle to keep up. The unfortunate truth behind this rapid change is that it is necessary to stay one step ahead of bad actors who pose a threat to your data and clients’ sensitive medical information. That’s where you come in. As a TPA or a broker, you have a fiduciary responsibility to your clients to keep their data safe and secure. Using or recommending an outdated platform can expose client data to security threats, and in the event of a breach, you may face significant financial and legal repercussions.

SIIA 2025: Modernization, Risk, and Opportunity for TPAs

October 21, 2025
This year’s SIIA conference made one thing clear: the market is shifting faster than many TPAs are ready for. Across meetings and side conversations, the same topic kept coming up: large, established TPAs facing serious operational and financial challenges because their technology hasn’t kept up with client expectations. Investors and clients alike are losing patience with outdated systems, long implementation timelines, and rigid infrastructure. Some organizations are even watching their valuations drop as a result.

Keeping Eyes on HIPAA

October 7, 2025
HIPAA compliance has never been static. Since it first passed, the regulation has evolved in response to technological advancements, new threats, and changing expectations from regulators, payors, and members. For third-party administrators (TPAs), this creates a unique challenge. Staying compliant isn’t just checking a box one time and calling it a done day. Instead, it requires maintaining vigilance in an environment where the rules, risks, and repercussions are constantly shifting.

Old Tech, New Risks: Why Security and Compliance are a TPA Priority

September 9, 2025
As technology rapidly evolves, Third Party Administrators (TPAs) can no longer afford to rely on outdated systems. From increasing cybersecurity threats to rising compliance risks, legacy platforms are putting sensitive data, and your reputation, at risk. Don’t let legacy systems and software hold you back. Here, learn how to stay ahead in an industry where the tech is stuck in the past.

The Value of Member Experience

August 6, 2025
In today’s digital-first world, outdated tools and slow systems won’t cut it. In this blog, we explore how member expectations have evolved, and why tech-driven solutions like intuitive portals, real-time data, and secure cloud platforms are now essential for TPAs. Learn how IPS helps organizations stay ahead with flexible, scalable, and future-ready technology that delivers the seamless experience members, and TPAs, demand.

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