News & Updates

AI Isn’t Your Silver Bullet:
Why AI Alone Can’t Solve Your Problems

May 21, 2025
AI is everywhere—and while it offers exciting possibilities, it’s not a fix-all solution, especially in the complex world of healthcare. Learn how AI and machine learning differ, why human oversight remains essential, and where AI delivers real value—from streamlining claims processing to supporting data-driven decisions. The future of healthcare isn’t AI alone, but people and AI working together.

It’s All About Security: Our Top Takeaway from HCAA

March 12, 2025
You’ve probably heard it time and again by now—protecting your data is more vital today than ever. Of course, this leads us to the obvious question: what’s the best way to go about ensuring that protection? According to what the IPS team heard at this year’s HCAA Executive Forum, the answer is increased cybersecurity—and investing in the technology to support it.

Exploring the New HIPAA Security Rule Updates: Everything You Need to Know

January 23, 2025
Regulatory authorities are renewing their focus on HIPAA audits, placing a spotlight on compliance, and healthcare organizations are being urged to pay closer attention to the evolving security landscape. Recently, the U.S. Department of Health and Human Services (HHS) proposed significant updates to the HIPAA Security Rule, marking the first major revisions in over a decade. These changes are designed to address the growing complexity of cybersecurity threats and the increasing need to protect sensitive health information.
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Breaking Down Barriers: Overcoming the Top 4 Objections to Switching Operating System

December 26, 2024
There are a number of necessary “evils” you have to undergo when you’re a decision-maker in business—it’s just how things go. That doesn’t make them any easier, and that’s especially true in the TPA space. There are plenty of headaches to go around when dealing with the ups and downs of the industry, but one major headache is when it’s time to switch your claims administration operating system.
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The Quest for Better: Lessons from a Modern-Day Don Quixote Realizing the Gaps in Healthcare IT Systems

November 6, 2024
Let’s be honest—traditional healthcare systems are full of problems that feel impossible to fix. Trying to tackle them all at once is a bit like fighting giants. We all want that magic solution to overhaul the system and make it better for everyone, but believing that one person or company can solve all of healthcare’s problems? That’s a dream, and not a very realistic one. There’s a better way to approach this challenge—one that doesn’t involve tilting at windmills.

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