IPS Blog

Insights on Claims Administration, Compliance, and Healthcare Operations

Read the latest blogs from Integrated Payor Solutions covering healthcare claims administration, the No Surprises Act (NSA), the Transparency in Coverage Rule (TiC), operational strategy, and trends impacting TPAs, ASOs, networks, and health plans.

Taft-Hartley Administration Without the Headaches

Keep the Administration Flexible for Growth Taft-Hartley health plans don’t operate like traditional employer-sponsored plans. They are jointly trusteed benefit plans created through collective bargaining between unions and employers. Unlike a traditional single-employer plan, these plans often involve multiple contributing employers and eligibility rules that reflect how participants work across them. For TPAs, ASOs, and networks supporting Taft-Hartley business, administrators have to manage complex eligibility across multiple contributing employers while keeping funding aligned with how…

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Old Tech, New Risks: Why Security and Compliance are a TPA Priority

As technology rapidly evolves, Third Party Administrators (TPAs) can no longer afford to rely on outdated systems. From increasing cybersecurity threats to rising compliance risks, legacy platforms are putting sensitive data, and your reputation, at risk. Don’t let legacy systems and software hold you back. Here, learn how to stay ahead in an industry where the tech is stuck in the past.

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The Value of Member Experience

In today’s digital-first world, outdated tools and slow systems won’t cut it. In this blog, we explore how member expectations have evolved, and why tech-driven solutions like intuitive portals, real-time data, and secure cloud platforms are now essential for TPAs. Learn how IPS helps organizations stay ahead with flexible, scalable, and future-ready technology that delivers the seamless experience members, and TPAs, demand.

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The Journey to Claims Admin Expertise

You can’t force change in healthcare; it has to be built from the inside out. In this blog, IPS CEO and Founder Shawn Evans shares how real transformation in claims administration doesn’t start with technology, but with people. Told through the stories of acquiring Podiatry Plan and East West Administrators, this post highlights how listening, observing, and solving for real user pain points can lead to platforms that actually work—efficiently, flexibly, and sustainably. Because in healthcare, progress isn’t about moving fast. It’s about moving with purpose.

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Navigating Healthcare Compliance Amidst Changing Regulations

Since their introduction, the No Surprises Act (NSA) and the Transparency in Coverage (TiC) rule have continued to throw wrench after wrench into the works of the healthcare regulatory landscape.

Featured Blog

AI Isn’t Your Silver Bullet:
Why AI Alone Can’t Solve Your Problems

AI is everywhere—and while it offers exciting possibilities, it’s not a fix-all solution, especially in the complex world of healthcare. Learn how AI and machine learning differ, why human oversight remains essential, and where AI delivers real value—from streamlining claims processing to supporting data-driven decisions. The future of healthcare isn’t AI alone, but people and AI working together.

Every Modern TPA is a Tech Company…or Why They Should Be

The healthcare landscape has shifted—permanently. Post-COVID expectations, evolving compliance requirements like the No Surprises Act, and the rise of digital-first healthcare have made it clear: TPAs must operate like tech companies to survive.

Modern Solutions for Complex Healthcare Operations

IPS delivers flexible, cloud-based technology for claims administration and healthcare compliance workflows.